General Information

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Jacksons Close

209 Royal Mile



Assessment service

This may help you to make a more informed choice of the therapy most suited for your particular needs. Please phone us if you’d like to make an appointment for the one-hour assessment consultation. The charge for the assessment is £60. Students and those who are unemployed are charged a lower rate for this service.


Some of our practitioners offer concessions to those who are unemployed or are on a low income. If finances are a problem, please mention this before booking your appointment.

Access to building

Jackson’s Close is a steep narrow close, from which there are two access points to The Whole Works; a flight of stairs at the main entrance and three steps to the rear door. Within the property, there are internal steps to gain access to some rooms. Please phone us in advance to let us know about particular access requirements. Some of our practitioners can offer appointments at venues which are wheelchair accessible – please enquire.


Children are always welcome at The Whole Works.

Opening hours

Reception is open:

9.30am – 7.30pm Monday to Friday

9.30am – 4.30pm Saturdays

Therapists leaflets

Do not hesitate to ask for introductory leaflets to be sent to you about the therapies that most interest you.

Cancellation procedure

Appointments cancelled under 24 hours notice will be charged the full rate unless circumstances excuse.
Some therapists have their own cancellation policy.


Cockburn St. is closed to traffic. A multi-story car park is down the road on Blackfriars Street. There is usually easy parking at Market St. or Jeffrey St. near Waverley.


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Practitioner News

We have massage appointments available with Joolz and Pascale.

Online therapies for 2021